I am assembling my YouLift Bed, and the connector inserts are loose. How can I fix this?
We have identified that a small number of YouLift Beds encountered a tolerance issue during production, which may cause some connector inserts to come loose. We have already implemented a permanent fix for future batches, so this issue will not occur again.
If you are experiencing this issue, we will provide a solution at no cost to you.
Fastest Fix: Super Glue Gel
If only a few inserts are loose, the quickest way to fix them is by applying Super Glue Gel (standard wood glue will not work). We will compensate you for your time and effort in making this repair.
We recommend using one of these strong and reliable adhesives:
Replacement Parts Option
If you prefer, we can also send you replacement parts instead of using adhesive. However, shipping replacement parts may take 5-7 days from our warehouse.
How to Proceed:
- If you’d like to fix the issue yourself using Super Glue Gel, we will offer compensation for your time.
- If you’d prefer replacement parts, we will process the order for you.
Please let us know which option you prefer, and we sincerely apologize for the inconvenience.