This applies to: Lori Bed
We’re sorry your Lori Bed arrived with damaged parts. Please follow these steps so we can resolve the issue quickly:
1. Submit a Warranty & Shipping Damage Claim
Complete our Warranty & Shipping Damage Claims Form before assembly. Include:
- Your order number and product name
- A list of damaged parts (use the part stickers for reference)
- Photos of the boxes (even if undamaged), damaged parts, and shipping label
- A detailed description of the issue
Once submitted, our team will review and contact you with a resolution.
2. Need Assembly Help?
If you need assistance or have other questions, contact our Customer Support Team. We’ll ensure you’re fully supported.
Nov 7, 2025