Fulfillment and Shipping

  • How long will it take to ship my order?

    Every Organic Swing is handcrafted in the USA and ships in 1-2 business days. Shipping is 100% free in the continental United States ($200 value) with a typical delivery time of 3-7 days.
  • Where do you ship to?

    At this time, we only ship within the United States. Free Shipping: We offer 100% free shipping on all orders within the contiguous U.S. Fast Fulfillment: Most orders are fulfilled the same day. Transit Time: Orders typically arrive within 3-7 business days after processing. Exclusions: We do no...
  • Can I Change My Delivery Address Once My Order Has Shipped?

    If your order has already shipped, we can contact FedEx on your behalf to request a delivery address change. While we cannot guarantee that the change will be successful, we’ll do our best to assist. To request a delivery address change, please email info@loribeds.com with your order number and ...
  • Can I Change the Delivery Address on My Order?

    If your order has not been fulfilled yet: Please email us at info@loribeds.com as soon as possible with your updated shipping address. If the order hasn’t shipped yet, we’ll do our best to update the address before it’s fulfilled. If your order has already been fulfilled: We can contact FedEx o...
  • Can you add special delivery Instructions?

    Yes! Once your order ships, you can use FedEx Delivery Manager® to customize your delivery experience. This tool allows you to: ✔️ Add delivery instructions (e.g., leave at the front door, under a carport). ✔️ Request a hold at a FedEx location for pickup. ✔️ Set up vacation holds to delay deli...
  • Can you delay or hold a shipment for me?

    We understand that many customers like to plan ahead when ordering their Lori Bed products. To accommodate your needs, we’re happy to delay shipment so that you only receive your bed when you’re ready for it. Most orders are fulfilled and shipped the same day, so it is important to request a dela...
  • Can you ship to a freight forwarder?

    While we do not ship internationally, customers outside the U.S. can use a freight forwarder located within the contiguous U.S. to receive their order. Please note: If replacement parts are needed or you wish to make a return, it must be processed through the original U.S. shipping address. Lor...
  • Do you ship outside the contiguous US (Lower 48)?

    Unfortunately, we currently only ship within the contiguous United States (lower 48 states) due to significantly high shipping costs to other regions. However, we are actively exploring alternative shipping solutions. If you're still interested in our products, you have a couple of options: Fre...
  • How does Shipping Protection work?

    Lori Beds Shipping Protection Program Terms & Conditions Overview The Lori Beds Shipping Protection Program offers customers an added layer of security against shipping-related damages and losses caused by third-party carriers like FedEx. By opting into this program at checkout, customers e...
  • My Order Has Already Shipped — Can I Return It?

    Yes. Once an order has shipped, it must follow our standard return process. To begin, please complete our Return Request Form. Once submitted, there are two options: Option 1: Attempt to Stop the Shipment If the order is still in transit, Lori Beds can attempt to request a Return to Sender thro...
  • My Order Was Fulfilled Already, But I Would Like It Held. What Can I Do?

    Once an order has been fulfilled and shipped, we are unable to delay delivery directly. However, there are a few options available to help manage your shipment: 1. Hold at a FedEx Location You can request that FedEx hold your package at a nearby FedEx location for up to 7 days. This can be done ...